PositionPurpose:  

The
eCommerce Onboarding Specialist is responsible for driving
best-in-class product presentation experiences for key suppliers of
The Home Depot. The associate will work closely with the brand
supplier and internal teams to analyze, onboard, and optimize
digital assets including photography, copy, video and rich content
to complete onboarding projects. Following optimization, the
eCommerce Onboarding Specialist is responsible for analyzing the
impacts of digital content and presenting results with
suppliers. 
This position blends analytical,
project management, execution and presentation skills to ensure
product presentation qualities are exceeded and that target metrics
are met. The eCommerce Onboarding Specialist champions the customer
experience for specific suppliers of The Home Depot by delivering
against the established and agreed upon product enhancement
plan.

Responsibilities

  • Process and prioritize supplier article onboarding
    projects, collaborating with offshore data onboarding teams to
    execute
    assignments. 
  • Manage and cultivate
    relationship with suppliers; gaining their trust and being their
    primary point of contact for issues pertaining to online SKU
    presentation.
  • Track, measure, and
    report on online content performance on a weekly, monthly, and
    yearly basis leveraging knowledge gained into actionable
    results. 
  • Collaborate with
    supplier and merchants to determine digital content priorities and
    understand business
    goals. 
  • Manage online product
    assortment for items within your set portfolio, troubleshooting and
    resolving data discrepancies that may
    arise.
  • The position reports to
    the Supervisor, Data Onboarding and Special Projects and has no
    direct
    reports 
  • Experience/Knowledge
    Required:

  • Internal Candidates: Must fulfill minimum
    time-in-position (1 year) and performance management code
    requirements (M+, Meets Expectations and Consistently
    Demonstrates)
  • Proficient in Excel,
    PowerPoint, and
    Visio 
  • Technical aptitude and
    agility to learn database systems and web-based
    tools 
  • Proven record of having
    launched, revitalized, and differentiated brands
    online
  • Proven record of having
    worked with major consumer brands and knowing how to
    support/differentiate them in the digital
    space.
  • Proven track record of
    taking ownership and driving results: self-starter and
    self-directed 
  • Strong attention to
    detail and exceptional organizational
    skills 
  • Ability to seamlessly
    manage multiple responsibilities within a fast-paced work
    environment 
  • Exceptional
    interpersonal and communication
    skills 
  • Ability to lead and
    manage cross
    functionally 
  • Ability to execute on
    high level strategy
  • Proven ability to build
    relationships and influence without
    authority
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